Privacy Policy

Experience the peace of a pest-free home without disrupting your daily life.
Last Updated: July 3, 2024

Mira Home Pest Control, LLC and its subsidiaries and affiliates (“Mira Home,” “we,” “us,” “our”) strive to build and maintain a relationship of trust with you. This Privacy Policy (“Privacy Policy” or “Policy”) outlines how we collect, use, and disclose your Personal Information (as defined below) and any rights you may have regarding such information. It covers Personal Information we collect through our website(s), microsite(s), mobile website(s), and mobile applications (collectively, “Sites”) and Personal Information we gather from you or third parties through other means to provide our pest control services or conduct other business activities (collectively, “Services”).
This Privacy Policy is an integral part of our Terms of Use for our Sites. We encourage you to read this Privacy Policy carefully before using our Sites or Services. By accessing or using our Sites or Services, you consent to our use of your information in accordance with the Terms of Use and this Policy.
If you are a California resident who has provided information to us as an employee, job applicant, or contractor, or in connection with potential employment or engagement, or if you are a dependent, emergency contact, or beneficiary of such a person, please refer to the Privacy Practices Related to California Employees and Job Applicants section below for details on our privacy practices regarding such information.

Privacy Policy Changes

Mira Home Pest Control, LLC and its subsidiaries and affiliates (“Mira Home,” “we,” “us,” “our”) are committed to maintaining your trust. This Privacy Policy (“Privacy Policy” or “Policy”) describes our practices for collecting, using, and disclosing your Personal Information (as defined below) and outlines any rights you may have concerning such information. It applies to Personal Information we collect through our website(s), microsite(s), mobile website(s), and mobile applications (collectively, “Sites”) and Personal Information we obtain from you or third parties through other means to deliver our pest control services or conduct other business activities (collectively, “Services”).
This Privacy Policy is incorporated into our Terms of Use for our Sites. We urge you to read this Privacy Policy thoroughly before using our Sites or Services. By accessing or using our Sites or Services, you agree to our handling of your information as described in the Terms of Use and this Policy.
For California residents who have provided information to us as an employee, job applicant, or contractor, or in relation to potential employment or engagement, or for dependents, emergency contacts, or beneficiaries of such individuals, please consult the Privacy Practices Related to California Employees and Job Applicants section below for information on our privacy practices concerning such information.

Conflict between this policy and laws and regulations

In cases where federal, state, or local laws or regulations mandate a higher level of protection for your Personal Information, those laws and regulations take precedence over this Privacy Policy. In all other instances, the specific requirements of this Policy apply.

Personal Information

We may collect information that personally identifies, relates to, describes, or can be associated with you (“Personal Information”), including:
Identifiers such as name, mailing address, service address, email address, phone number, fax number, Mira Home account login credentials;
Characteristics of protected classifications under California or federal law such as age, marital status, gender, ethnicity, country of origin;
Other demographic information such as the number and ages of children, language(s) spoken, property ownership status, number of household members, household income;
Commercial information such as bank account number, payment card information, pest control service type(s) subscribed to, service dates, customer type, account balance and status;
Internet or other electronic network activity information such as browsing/search history, IP address, data collected by cookies and similar technologies, device specifications including device IDs, specifications, and operating system;
Geolocation data such as precise geolocation data (as described below) and non-precise geographic location indicators from mobile devices, websites and service addresses;
Audio, electronic, visual, thermal, olfactory, or similar information such as call recordings, chat transcripts, and pictures or images of your properties;
Professional/employment information such as employer, occupation;
Education information such as education level;
Inferences drawn from other Personal Information that relate to your preferences, interests, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes; and
Personal Information as described in Cal. Civ. Code § 1798.80(e) to the extent collected under another category of Personal Information above.
Some of the Personal Information listed above may be classified as Sensitive Personal Information under relevant privacy laws. This includes your Mira Home account login credentials, ethnicity, country of origin, and precise geolocation data. Each type of Sensitive Personal Information may overlap with a category of Personal Information listed above.
The types of Personal Information we collect about you may vary depending on how you use our Sites or Services, and your relationship with us.

Usage Data and Sites Activity

We automatically gather information related to your actions on our Sites (“Usage Data”). For instance, each time you use our Sites, we automatically collect information such as the type of web browser you use, your device type, operating system and version, Internet Service Provider, IP address, pages viewed, referring and exit pages, date and time of your visit, number of clicks to, from, and within our Sites, and the duration of your visits to our Sites. If we can reasonably link this information to you, directly or indirectly, we treat it as Personal Information under the categories of Identifiers or Internet or other electronic network information, as appropriate. If we cannot reasonably associate this information with you, we treat it as anonymous Usage Data.